Refund policy
Thank you for shopping The Locker Customs! Due to the nature of our made-to-order items and customized products, we do not accept returns or cancellations in exclusive shopping experiences. To help with this policy, we provide specific measurements and size guides directly from the manufacturers on every item to better serve you!
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Items from our exclusive shops are all final sale. Exclusive shops include but are not limited to: Legacy All Sports Spirit Wear.
I'm here to help! Feel free to reach out to hello@thelockercustoms.com for questions related to your order.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges/Returns
Due to the nature of our made-to-order items, purchases from exclusive shops are final sale. Each item is made specifically for you-- how cool!!
Refunds
Please contact us if there are any issues with your order and we will evaluate refunds on a case-by-case basis. If a refund has been processed, remember it can take some time for your bank or credit card company to process and post the refund, too.
I'm here to help! Feel free to reach out to hello@thelockercustoms.com for questions related to your order.